Add-on Module –> Queue Management

Sazutech Queue is a Queue management and information display system that helps the user to manage queue taking place in public and private organizations and publish the information across the digital signage network.

Sazutech Queue Management system is specifically designed for service organizations like Government/Public Service Counters (Post Offices, Mobile / Telecom Service Counters, Passport Office, Income Tax offices, Road Transport Offices, Electricity Billing Offices) etc , Banking & Finance Institutes, Quick Service Restaurants, Education & Tertiary Institutes (Schools, Colleges & Universities), Hospitals & Healthcare Centers, Transport Industry (Railway Stations, Airports, Cruise Ships) etc, where people queue (First come, first served) for goods and services.

Sazutech queue management system is set up to manage ticket ranking for a service, thus enables a stress-free waiting (without having to wait in a queue, one behind the other).

The system provides easy audio-visual means for directing customers, friendly user interface for agents to manage lines and call customers forward, and useful tools for managers to control the level of service and get performance stats.

Features

  •  Improve the quality of the service.
  •  Improve organizational image.
  •  Entertain waiting customer with integrated digital signage.
  •  Increased efficiency in the attendance management.
  •  Broadcast information, training, and promotions to customers / users on hold.
  •  Alerts for users on hold.
  •  Information’s on waiting time.

 

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